Tennis Industry magazine

 

Stringer of the Year: Philip van Asselt

By Bob Patterson

Philip van Asselt, owner of Tennis Junction in Bryn Mawr, Pa., has built his store’s reputation around providing great racquet service. A USRSA Master Racquet Technician for more than 24 years, van Asselt makes sure his clients understand the importance of having the right racquet — and string, and tension — to fit their style of play. And he ensures all his employees, including a staff of Certified Stringers and MRTs, continue providing the best service possible. For his dedication to servicing and educating his customers, van Asselt is TI’s 2016 Stringer of the Year.

To make sure his customers home in on the right racquet, van Asselt has more than 200 demos available. But a key to his service is the use of a Babolat Racquet Diagnostic Center. String-bed deflection readings can be tracked, and players are advised when their string set-up has lost its ability to perform.

“Customers need to be educated,” van Asselt says. “It will help create loyalty.”

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About the Author

Bob Patterson , the founder of the RacquetMAXX customization service, is a Master Racquet Technician with more than 20 years of experience. He was RSI's Stringer of the Year in 2005. He is Executive Director for the U.S. Racquet Stringers Association.

 

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