Builder of the Year: Trans Texas Tennis
The slogan for Houston-based Trans Texas Tennis is, “We take your game seriously” — an attitude that has been finely crafted after nearly three decades in the business.
In fact, says regional manager Steve Wright, the company has developed not only a wealth of information about the sport, the athletes and the industry, but also a sense of how to build things right, deliver top customer service, and create an outstanding finished product — all of which helps to make Trans Texas Tennis TI’s 2014 Builder/Contractor of the Year.
“I think people are realizing that having really good tennis facilities is good for their communities,” says Wright. “A lot of revenue can be generated. People want a decent place to play and they now know a tennis facility doesn’t just mean a fenced-off rectangle painted green. They want space between courts, landscaping, spectator viewing areas. Plus, a lot of people are asking for 36- and 60-foot court lines; they know there are grants available.”
Wright, who has been in the industry since the 1980s and a Certified Tennis Court Builder since 1996, says contractor certification is another point in the company’s favor, adding credibility to proposals.
The best part for him? “The end result. Especially if it turns out well for everyone, and comes in within the budget.”
— Mary Helen Sprecher
Tips for success
- Throughout the entire project, always treat clients with the utmost respect.
- Respond to emails and phone calls promptly. “Even if you don’t have an answer at the moment, take the time to call them back,” Wright says. “Never leave them hanging.”
- Listen to what people want; don’t always assume you know what they should have.
See all articles by Mary Helen Sprecher
About the Author
Mary Helen Sprecher is the managing editor of Sports Destinations Management Magazine, a niche business-to-business publication for planners of sports travel events, in addition to being an RSI Contributing Editor. She is the technical writer for the American Sports Builders Association and works as a newspaper reporter in Baltimore City.
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